Who We Are
AZAZ Tech is a technology services company. Our website is located at https://www.azaz-tech.com. If you have any questions about this policy, you can reach us at:
- Phone: (909) 368-0009
- Email: inquiry@azaz-tech.com
What Personal Data We Collect and Why
Contact Forms
When you submit a contact form on our website, we collect the information you provide — such as your name, email address, and message — along with metadata such as the submission timestamp and IP address. This data is managed through our Odoo platform and is accessible only to authorized staff. We do not set a fixed retention period for this information, as we may need it for future reference. If you would like your data removed, please contact us and we will promptly delete it. We do not share form submission data with any third parties.
Live Chat
Our website includes an Odoo Live Chat widget that allows you to communicate directly with our engineers. This widget may collect your IP address and browser user agent, store and retrieve cookies on your browser, and monitor your interactions within the chat interface.
Social Media Widgets
Our site includes a Twitter/X sharing widget. When this widget loads, your IP address may become visible to Twitter/X. For more information, see Twitter/X's privacy policy at https://twitter.com/en/privacy.
Cookies
Our site uses the following cookies:
- Google Analytics cookies — Used to monitor and track visitor behavior and website traffic in aggregate.
- Odoo session cookies — Used by our Odoo platform to manage user sessions, authenticate logged-in users, and maintain site functionality.
- Odoo Live Chat cookies — Used by the Odoo Live Chat widget to maintain your chat session and preferences while you interact with our support team.
Analytics
We use Google Analytics to collect anonymized, aggregated data about how visitors interact with our website. This helps us understand traffic patterns and improve our site. No personally identifiable information is shared with Google Analytics.
We also use Google AdSense on this website. AdSense may use cookies and similar technologies to serve ads based on your interests. You can learn more about how Google uses data at https://policies.google.com/technologies/ads.
Embedded Content
Pages on our site may include embedded content such as videos, images, or articles from third-party websites. Embedded content behaves exactly as if you had visited those external websites directly. Those sites may collect data about you, use cookies, embed additional tracking, and monitor your interactions — particularly if you have an account and are logged in to them.
Who We Share Your Data With
We do not sell, rent, or share your personal information (such as your name or email address) with third parties. Messages received through contact forms and live chat are handled internally and are never shared with outside organizations.
Visitor comments and form submissions may be checked through an automated spam detection service.
How Long We Retain Your Data
Contact form submissions: We retain form submission data indefinitely for reference purposes. You may request deletion of your data at any time by contacting us.
Live Chat transcripts: Chat session data may be retained to help us improve our support and for reference purposes. You may request deletion of your data at any time by contacting us.
Your Rights Over Your Data
If you have submitted a contact form, used our live chat, or otherwise provided personal information, you have the right to:
- Request an export of all personal data we hold about you.
- Request deletion of your personal data, except where we are required to retain it for administrative, legal, or security purposes.
To exercise these rights, please contact us at inquiry@azaz-tech.com.
How We Protect Your Data
We take the security of your information seriously and have the following safeguards in place:
- SSL/HTTPS encryption is used across all our sites, ensuring that data transmitted between your browser and our servers cannot be intercepted by unauthorized parties.
- Database sanitization: Personal data is removed from databases before they are used in development or testing environments.
- Breach response: In the event of a data breach, system administrators will promptly identify affected accounts, notify impacted users, and reset credentials as necessary.
Contact Us
For questions about this Privacy Policy or how your data is handled, please contact us:
- Phone: (909) 368-0009
- Email: inquiry@azaz-tech.com
- Website: https://www.azaz-tech.com